Technology has come to ease our lives but many people have failed to harness its benefits all for their ignorance.
Oh Yes! Ignorance!
A large number of People log on to sites like Jumia, konga, Alibaba, Amazon etc but end up buying products that are not worth the money they are spending for such products or end up having it delivered late.
I once chatted a person who was the best man at his friend's wedding. He told me that he had no proper shoe befitting the occasion so he placed an order online but unfortunately, the shoe came in one week after the set delivery date which was just a day before the wedding.
OMG!😳
For him, the painful part of it was that the shoe wasn't exactly what he ordered. The Item was of a lower-quality and of a different design.
Well he had no option than to use a shoe like that for the occasion since he had no much time to return it and order for another one.
He complained bitterly and I asked him some questions which he could not answer. He would have gotten exactly what he wanted if he had checked all his boxes. Now, lets see the questions I asked him below.
Question 1
Do you check the product rating of whatever item you buy online?
This is a significant factor many people overlook when purchasing products online.
They tend to not know that many other people might have bought the same product in the past and have different opinion on the quality of the product.
Most online platforms especially jumia give customers the opportunity to express what they feel about the quality of what they are purchasing by giving it Star Rating 🌟 🌟 🌟 🌟🌟 from one to five stars depending on level of satisfaction on the said product.
This mean you can easily know how good a product is based on the previous purchases from other customers.
You also should try to always give your ratings to any product you buy online to help good products make sale and discourage the bad/fake items from circulating.
Question 2
Do you check the vendor's rating before buying items from them?
You might be surprised that how could vendor rating affect a product.
It really is a small factor that greatly affects what you get delivered to your door step.
The vendor rating does not solely depend on one single item sold by the vendor but a combination of past and present sales and performance.
I have seen people who placed their orders for certain items but get a different thing which might also be of a lower quality delivered to them without proper notification by the vendors.
I know that is not funny but, what kind of rating will you give such a vendor? Let me know in the comment section.
Question 3
Do you check the reviews from other customers?
The question is, "Do you check the reviews from other customers who had bought the same product from the same vendor you intend buying from?"
Product review is a totally different ball game from product review. It is one of the most important factor to getting desired items from online vendors.
A 5 star ratting might not give details about an item gotten from an online store but a few text to back up the rating is so life saving to customers online.
My friend would have seen the review that states "The shoe was not what I ordered. It was of a low quality and it came extremely late. "
The review in this context is like a short comment about how other buyers feel about the items they have purchased.
Imagine an item with a 1 star rating and a comment that says:
"the shirt expands and fades for every time I wash it"
That can definitely never be a good buy.
Try Checking to see if you can apply the details you have learnt so far on the jumia website ad below.
It is not necessary you buy anything. Its just a measure for you to see the important parameters we have mentioned so far like Product review, product rating, vendor rating and other factors.
🙂
